Candidate Overview
The candidate is a highly accomplished senior commercial and operational leader with 30+ years’ experience across third-party logistics, supply chain, fulfilment and transport-led environments. They bring a strong track record of driving strategic customer growth, expanding key accounts, and developing long-term partnerships across complex logistics and operational networks.
Combining commercial leadership with deep operational understanding, they have successfully led multi-site growth strategies, negotiated major blue-chip contracts, and supported large-scale operational expansion within high-growth logistics businesses. Particularly strong in customer engagement, cross-functional leadership and strategic account development, they are well suited to customer-centric 3PL environments supporting large retail, eCommerce and fashion clients.
Core Expertise
- 3PL, Fulfilment & Supply Chain Operations
- eCommerce & Retail Logistics Partnerships
- Board-level stakeholder engagement & QBR leadership
- Multi-million-pound contract negotiation
- Customer retention & service improvement strategy
- WMS/TMS implementation & operational transformation
- Team leadership, coaching & performance development
Selected Career Achievements
- Played a lead role in delivering a 342% increase in business turnover across a seven-year period within a high-growth logistics operation, supporting major customer expansion and operational scaling initiatives.
- Supported operational expansion from 150,000 sq ft to over 4.4 million sq ft across multiple logistics sites, aligning customer growth strategy with scalable operational capability.
- Led cross-functional teams to secure £35m+ in government and commercial contracts, supporting significant company growth and diversification.
- Increased sales pipeline opportunities by £5.5m within a national logistics environment through targeted account strategy, improved market intelligence and enhanced commercial engagement processes.
Leadership Profile
Known for bringing structure, accountability and strategic direction to commercial functions while maintaining a highly collaborative leadership style across operations, finance, solutions and customer teams. Combines board-level communication capability with a pragmatic, hands-on approach to problem solving and customer engagement.
Ideal Next Role
The candidate is seeking a senior commercial or client development leadership role within a technology-enabled 3PL, fulfilment or supply chain business supporting large retail, eCommerce or fashion-led customers. They are particularly well suited to organisations focused on strategic account growth, operational excellence, customer retention and long-term partnership development across complex logistics networks.
Interested in learning more? Please contact Imagine Executive Solutions for a confidential discussion.