Candidate Overview
The candidate is a commercially astute HR Business Partner with 8+ years’ experience within fast-paced e-commerce, retail, and multi-site environments, supporting corporate functions and operational teams across UK and international markets. They bring strong experience operating within matrix and Centre of Excellence (CoE) models, working closely with Talent, Reward, ER, and Payroll functions to deliver consistent, scalable people solutions. Known for their ability to influence senior stakeholders, they combine data-led insight with pragmatic HR delivery to drive engagement, performance, and organisational effectiveness.
Core Expertise
- Employee relations and employment law (UK + exposure to international)
- Talent management, succession planning, and leadership development
- Stakeholder management across senior leadership teams
- HR operating models (CoE structures)
- HR data analytics and insight-led decision making
- Employee engagement and retention strategies
- Governance, policy, and risk management
Selected Career Achievements
- Improved employee engagement scores by 15% through targeted engagement initiatives, leadership coaching, and improved communication strategies.
- Reduced voluntary attrition by 12% across key business areas by implementing retention strategies and strengthening performance and development frameworks.
- Acted as lead HR partner on complex ER cases, ensuring consistent, fair, and compliant outcomes while reducing escalation risk.
- Developed and utilised workforce data dashboards to provide actionable insights, supporting leadership decision-making and improving workforce planning accuracy.
Leadership Profile
Experienced managing 4–6 direct reports and indirectly leading 80–100+ drivers and warehouse colleagues. Data-led but people-focused – uses clear KPIs and structured handovers to drive accountability.
Strong DSP relationship management skills—balances commercial partnership with performance discipline.
Builds succession depth through structured coaching and clear performance standards, particularly within first-line leadership teams.
Ideal Next Role
The candidate is seeking a HR Business Partner role within a high-growth, international e-commerce or retail business, where they can influence people strategy, support organisational growth, and drive engagement and performance. They are particularly well suited to organisations operating within matrix structures and CoE HR models, requiring strong stakeholder alignment and scalable people solutions.
Interested in learning more? Please contact Imagine Executive Solutions for a confidential discussion.